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The SnagIt Main Interface > Help Menu

Help Menu

The Help options give you several different ways to get help on using the SnagIt application.

The following table gives a brief description of each option.

Option	Description & Use
SnagIt Help	Select this option to open the help system. · Contents Tab Displays high-level topic areas. Click closed-book icons to see a list of more topics. · Index Tab Shows all topics in alphabetical order. Look through the topics by typing the first letters of the word you are looking for. · Search Tab If you do not know the topic name, use the Search tab to search for topics. This finds topics containing the terms you type.
SnagIt Add-Ins Help	Select this option to access the help system for the SnagIt Add-Ins.
Tip of the Day	This selection displays the Tip of the Day. · Put a check mark in Show tips at startup to show tips each time SnagIt starts. · Remove the check mark in Show tips at startup to turn the tips off.
Tour	This option provides access to the SnagIt tutorials videos.
Knowledge Base	Launches your Internet Browser and goes to the Knowledge Base page on the TechSmith Web site.
Support	This option displays a screen which contains setup and diagnostic data about SnagIt and your system. This data can help SnagIt support staff troubleshoot problems. You could be asked to e-mail or fax the diagnostics if the problem is not fixed quickly and easily. If you are asked for diagnostics select Help > Support on the SnagIt normal screen. Click Copy to Clipboard or Save to File. To send an e-mail description of the problem to SnagIt support, write a containing this data: · Your name, e-mail address, fax and phone numbers. · A description of the problem and what you were trying to do. · Paste the text from the SnagIt Diagnostic Information box into the e-mail message or attach the file to your e-mail, or print the data and fax it to SnagIt support, along with the other requested data.
Check for Upgrade	Launches your Internet Browser and goes to the upgrade page on the TechSmith Web site. This page allows you to download program upgrades. Note: No information is collected by TechSmith.
TechSmith on the Web	Launches your Internet Browser and displays www.techsmith.com to learn about other TechSmith products or to get additional help. · TechSmith Home From here, you can find links to information about TechSmith products, news, and support. · SnagIt Home This page features information about evaluating and purchasing SnagIt, downloading updates and upgrades, and support issues. · TechSmith Products This page takes you to a page on the TechSmith Web site where you can learn about other TechSmith products, such as Camtasia Studio and Morae. · Send Feedback This link allows you to send us feedback about the SnagIt program, help system, or support. · Tell a Friend Launches the TechSmith Web site where you can send an E-mail to a friend giving them information about TechSmith products.
Register SnagIt Online	Opens a dialog box that displays links to do the following: · Register my product through the TechSmith Web site. · Sign up for a TechSmith Newsletter.
Reset Balloon Tips	The first couple of times that you capture using SnagIt, balloon tips appear to give you directional guidance on which steps to take. After a few times, these tips do not show up. Select this option to restart the balloon tips.
About SnagIt	Opens a dialog box that lists the version number for SnagIt. It also contains the copyright information.