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CrisisHelper - First Aid in Tough Times of World Economic Crisis

Support and Questions

To check whether you have the most recent version of WinZip®, please visit the WinZip home page.

Technical support is available at no charge as described below. The best way to report problems is with the support forms available from the "Support" link on the WinZip home page. You can also send e-mail to address shown on the WinZip web site's contact page, or postal mail to WinZip Computing, P.O. Box 540, Mansfield CT 06268.

When reporting problems, please include the following information:

  1. Is the problem reproducible? If so, how?
  2. What version of Windows are you running (Windows 200, Windows XP, etc.)?
  3. What version of WinZip are you running? (To see what version of WinZip you have, click the About button in the "Welcome to the WinZip Wizard" panel.) Please include the entire "version" line in your problem report.
  4. If a dialog box with an error message was displayed, please include the full text of the dialog box, including the text in the title bar.

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