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Technical Support and Education Resources

Technical Support and Education Resources

The following sections describe the technical support resources available to you:
Technical Support and Education Resources

Self-Service Support

Use the VMware Technology Network for self-help tools and technical information:
  Product Information - http://www.vmware.com/products/
  Technology Information - http://www.vmware.com/vcommunity/technology
  Documentation - http://www.vmware.com/support/pubs
  Knowledge Base - http://www.vmware.com/support/kb
  Discussion Forums - http://www.vmware.com/community
  User Groups - http://www.vmware.com/vcommunity/usergroups.html
For more information about the VMware Technology Network, go to http://www.vmtn.net.
Technical Support and Education Resources

Online and Telephone Support

Use online support to submit technical support requests, view your product and contract information, and register your products. Go to http://www.vmware.com/support.
Customers with appropriate support contracts should use telephone support for the fastest response on priority 1 issues. Go to http://www.vmware.com/support/phone_support.html.
Technical Support and Education Resources

Support Offerings

Find out how VMware's support offerings can help you meet your business needs. Go to http://www.vmware.com/support/services.
Technical Support and Education Resources

VMware Education Services

VMware courses offer extensive hands-on labs, case study examples, and course materials designed to be used as on-the-job reference tools. For more information about VMware Education Services, go to http://mylearn1.vmware.com/mgrreg/index.cfm.
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