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_bm0 Rave Reports Developer Guide

Printer Model Issues

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QUESTION:

I am having a problem printing to a particular printer. The preview looks OK.

 

ANSWER:

The first thing to do is make sure you are using the latest version of Rave Reports. We could have printer problems, but it should be with all printers not just one model. For example, at one time we had a problem reading / setting the collate property in the latest version of Windows. If you do not use the collate feature or your printer did not have a collate setting, then it would not have been an issue.

 

The next response to printer issues is that we would suggest that you make sure you have the latest printer driver from the vendor's web site. Rave Reports communicates to the Printer by using the Windows API. The Windows API communicates with the Printer Driver which communicates with the printer. What this means is that Rave is pretty much insulated from printer specific issues.
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